PRIVACY POLICY

Veefood ("we," "our," "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit veefood.com, place an order, or otherwise interact with us (collectively, the "Services").

1. Information We Collect

●       Personal Information: name, email, phone number, billing and shipping address.

●       Account Information: login credentials, order history, saved preferences.

●       Payment Information: payment card, PayPal, or Apple Pay details necessary to process your order. Payment data is handled directly by our payment processors; Veefood does not store your full card number.

●       Device & Usage Data: IP address, browser type, cookies, and browsing behavior on our Site.

●       Marketing Data: newsletter sign-ups, promotion participation, and survey responses.

2. How We Use Your Information

●       Process, fulfill, and deliver your orders, including returns and refunds;

●       Provide customer support and respond to inquiries;

●       Communicate with you about your orders, account, or promotions;

●       Improve our Site, products, and customer experience;

●       Send marketing emails or SMS if you have opted in;

●       Prevent fraud and comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information. We may share information with:

●       Service Providers: payment processors, delivery/shipping carriers, IT and marketing vendors, who are only permitted to use your information to provide services to us;

●       Legal Authorities: where required by law or to protect our rights;

●       Business Transfers: in connection with a merger, acquisition, financing, or sale of business assets.

4. Delivery Confirmation

To confirm that your order was delivered to the correct address, our delivery partners may take a photo of the package at your doorstep at the time of drop-off. This photo is stored only within our systems as proof of delivery and is not shared or used for any other purpose.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to enable Site functionality (such as your shopping cart and login), analyze traffic, and personalize content and marketing. You can disable cookies through your browser settings, though some features of the Site may not function properly as a result.

6. How Long We Keep Your Information

We retain personal information only for as long as necessary to fulfill the purposes described in this Policy, or as required by law (e.g., tax and accounting records).

7. Data Security

We use reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our Site is not directed to children under 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected such information, we will delete it promptly.

9. Your Privacy Rights

Depending on your state of residence, you may have the right to:

●       Access the personal information we hold about you;

●       Request correction or deletion of your personal information;

●       Opt out of the sale/sharing of personal information or targeted advertising (we do not sell your personal information);

●       Withdraw consent for marketing communications at any time.

If you are a resident of Texas, California, or another U.S. state with an applicable privacy law, you may exercise these rights by contacting us at supports@veefood.us. We will not discriminate against you for exercising your privacy rights.

10. Do-Not-Track Signals

There is currently no uniform industry standard for recognizing "Do Not Track" browser signals, so our Site does not respond to them at this time.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new "Effective Date."

12. Contact Us

For questions or privacy requests, contact us at:

Email: supports@veefood.us